Highly Skilled Virtual Assistants for Growing Australian Businesses
Hand off the admin, all while keeping the relationships.
We match you with dedicated VAs who already know your industry, including mortgage broking, so you spend more time writing loans and less time chasing paperwork.
10+
years supporting Australian
mortgagen brokers
100+
mortgage brokers matched with a
dedicated assistant
AEST
Support available during Australian
business hours
Industries We Support
Although we specialise in mortgage broker assistants and help you find the right Virtual Assistants for your most important roles. Whatever the task, we’ll work with you to hire top-tier talent that will get the job done.
Mortgage Brokers
Dedicated, mortgage-trained assistants who handle CRM, lender follow-up, compliance and file lodgement, and paperwork management.
Insurance Brokers
Reliable Virtual Assistants to handle your policy admin, renewals, claims follow-up and client communication, so nothing slips through the cracks.
Bookkeepers
On-the-dot support to get your reconciliations, data entry, invoicing, and day-to-day bookkeeping tasks on point to keep accounts accurate.
Paralegals
Focus on legal work and let capable assistants handle documentation preparation, file management, and legal team admin support.
Accountants & CPAs
Have someone do the data entry, reporting, admin tasks, and everything else in between that keeps your accounting practice running smoothly.
General Admin
Don't see your exact role above? No worries. We cover a range of general admin support that for everyday tasks every growing business needs handled.
What We Do Best: Mortgage Broker Virtual Assistants
Mortgage broking is where We Do VAs started, and it’s still what we do best.
A mortgage broker virtual assistant (sometimes called a mortgage broking assistant) works as a dedicated assistant for your brokerage business: updating the CRM, following up with lenders and BDMs, preparing compliance documents, ensuring open communication between you and clients, and keeping files moving from application through to settlement.
- CRM data entry and management
- Lender, client, and BDM follow-up
- Compliance documentation and credit guides
- File lodgement and settlement tracking
- Loan closure support & partner liaison
100+ mortgage brokers already run leaner with a We Do VAs assistant on their team.
What Our Virtual Assistants Can Do
Whatever industry you’re in, chances are admin is eating into your week that doesn’t need to be done by you. Simple solution: you can outsource them to trustworthy and dedicated VAs.
- Outsourced Admin Support: Day-to-day admin responsibilities + paperwork
- CRM & Data Management: Accurate data entry & up-to-date file management
- Bookkeeping & Financial Admin: Reconciliations, invoicing & transactions, and reporting
- Legal & Paralegal Support: Document drafting, file management, legal team support
- Customer Service & Client Communication: Responsive support, account processing
- Loan Processing & Compliance Support: Build loan files, documentation processing, data verification
Not sure what task to outsource?
That’s exactly what our free consultations are for.
Outsourced Admin Support Gives You the Recruitment Relief Without the Overhead
Only pay for the support you actually use.
1
Match with VAs and get them working within days.
2
We handle VA training and work quality. You just delegate.
3
Scale support up (or down) as your business grows
4
How Outsourcing with We Do Virtual Assistants Works
Free Consultation
Let’s talk about where your work’s been piling up and what you actually need.
We Match You
We match you with a VA that knows your industry by heart, not just anyone who’s available.
Structured Onboarding
We set them up in your systems from day one, so there's no messy trial-and-error on your time.
Day-to-Day Support
We run regular check-ins to make sure the VA work is landing right where you need it.
Ongoing Flexibility
Need more support during a busy season, or less on a quiet one? We scale with you anytime.
Enjoy the Extra Time
Gain more freedom, increase team productivity and grow your business all from one VA.
At We Do Virtual Assistants, we specialise in finding the perfect match for your most critical roles. Whether it’s a specific task or a strategic function, we’ve got you covered.
Why Businesses Choose We Do Virtual Assistants
Industry-Trained VAs
From mortgage broking to bookkeeping and paralegal support, our assistants are matched and trained for your specific workflow.
Security You Can Trust
We keep your business data safe. In fact, we employ strict cybersecurity and data confidentiality practices within our teams.
On Par with Professionals
Our virtual assistants are on par with the best professionals in your location. They’re not just assistants; they’re your secret weapon for success.
Experts in their Fields
Imagine having an expert by your side, taking the pressure off and allowing you to focus on what truly matters in your business.
Australian Business Hours
Work alongside your VA whenever you work. Get support that's actually available when you and your clients need it.
No Lock-In, No Guesswork
Scale your support up or down as your business changes, without being stuck in a contract that no longer fits.
Unlock Freedom & Productivity
Delegate tasks, streamline processes, and gain the freedom to steer your business toward growth. Take your productivity to another level.
Maximise Your Time
Enjoy your time to live the life the way you want it to, all while having a growing business to back you up. The secret? An expert virtual assistant.
Hone in on your core strengths
Chase leads, broaden your horizons, and boost your profits by honing in on your business’s core strengths.
Frequently Asked Questions We Get From Businesses Like Yours
What is a virtual assistant?
A virtual assistant (VA) is a remote team member who handles day-to-day admin, communication and operational tasks.
In essence, they free you up from repetitive and time-consuming admin work to focus on the work only you can do.
What do virtual assistants actually do?
A virtual assistant (VA) is a remote contractor hired, either full-time or part-time, to handle core administrative tasks.
Yet a VA’s expertise is not limited to clerical and data-entry duties. They can handle a variety of tasks in other critical areas, such as social media management, marketing, design, and content creation.
Furthermore, a VA can also be an executive assistant, supporting management-level clients.
There are many types of VAs in the industry. They can either be generalists or specialists. It all depends on what you and your business need. But as for We Do Virtual Assistants, we match Australian businesses with virtual assistants specialising in mortgage brokerage, legal, accounting, insurance, bookkeeping, and general admin.
What industries do you support?
We work across a range of Australian industries, from mortgage brokerage, insurance, bookkeepers, paralegals, accounting, and general admin
Although we can do all that, our specialty is in mortgage broking. See our dedicated mortgage broker VA page for the full breakdown of that service.
What tasks can I outsource to a VA?
You can outsource a variety of tasks to Virtual Assistants that you think would support your operations.
It’s quite common to outsource repeatable and time-consuming tasks like CRM data entry, admin, customer communication, and bookkeeping.
But if you need an extra hand for industry-specific work, like mortgage brokerage, it’s best to outsource to a broker assistant with experience in responsibilities you were looking to outsource.
How much does a virtual assistant service cost?
It depends on how much outsourced admin support you need and how many Virtual Assistants you’re looking to bring into your team. There’s also the question of whether you need them full-time or part-time.
We can’t really put a number unless we know the details.
Book a consultation below, and one of our managers will get in touch.
But we wanted to let you know that we’ll put together custom quotes for you. So whatever you need, that’s only what you’re paying. No more.
How quickly can I get started?
Our onboarding is pretty fast.
Once we’ve got all the details sorted, we’ll pair you with a VA that fits the job description. But just to give you a number, most of our clients have their VA up and running within 2-4 weeks of their consultation.
How do you handle data security?
We handle sensitive client data, so we take data security very seriously.
All our VAs and Managers have access controls, sign confidentiality agreements, undergo security training, and use only security- and industry-compliant systems to ensure client data confidentiality at its highest possible level.
Get Your Time Back with We Do Virtual Assistants
Whatever task is eating into your week (admin, follow-ups, compliance paperwork, reports), there’s a good chance it doesn’t need to be you doing it. And we can help with that!
Book a free consultation and let’s find you a Virtual Assistant who actually matches the way you work.
